DCP uses Salesforce as not only the database to powerful sources of data but also to provide intuitive functionality to help users gain access to these data sources through powerful tools like report builder and comparisons, all built on Salesforce.
QuidMarket are a fast growing and successful Financial Services Company who use Salesforce heavily within their business. Due to sustained growth their current Salesforce implementation was not efficient enough to support the fast paced nature of the business and did not provide a single view of the customer to the team.
TES Global are an existing Salesforce user, using Sales Cloud and CPQ (Cash Price Quote). TES had a significant backlog of development work to be done on the Salesforce platform.
Gohenry are an existing Salesforce user but were simply not getting the required value from it due to lack of in house knowledge. Our first task was to upgrade the member services service cloud.
With Perkins being a large organisation within the manufacturing industry, there were a number of challenges within the sales team who were already utilising Salesforce.
Cosy had low customer satisfaction ratings and a high case backlog. We provided recommendations first to include greater customer engagement as part of the support process.