The use of a Salesforce CRM is hugely important for every organisation looking to maintain customer relationships and stimulate growth. As a Salesforce user, you know how vast and complex the software can be, thereby understanding that it can be complex and time consuming to manage and optimise. This is where the importance of Salesforce managed services can be found. In this blog, we’ll explore what Salesforce Managed Services are, their benefits, and why your organisation should need them to optimise your platform.
Understanding Salesforce Managed Services
Salesforce Managed Services involves outsourcing critical Salesforce-related tasks to an external team of experts, such as Aspire CRM, often referred to as a managed services provider (MSP). Outsourcing Managed Services removes the operational duties that come with Salesforce and enables organisations to concentrate on their core tasks. The duties undertaken by a MSP generally cover aspects such as cybersecurity, IT support, and system maintenance.
Breaking Down the Service Elements:
• Administration and Support: To keep your Salesforce platform running smoothly you need to perform routine maintenance, user management or troubleshooting.
• Customisation and Development: Tailoring Salesforce to meet your unique business needs, including custom app development, process automation or integration with other applications.
• Data Management: Ensuring the integrity of the data, the handling of data migration and the implementation of data management practices.
• Training and Adoption: Providing training sessions for your team to boost user adoption and maximise the utility of Salesforce.
• Strategic Consulting: Offering insights and strategies to align Salesforce functionalities with your organisational goals.
Benefits of Salesforce Managed Services
1. Cost Efficiency
Outsourcing your Salesforce management to a dedicated team can be more cost-effective than hiring full-time in-house experts. A good internal Salesforce administrator can cost a minimum of £50,000 a year. Our Managed Services offer a flexible pricing model, allowing you to pay only for the services you need.
2. Expertise and Experience
As a Salesforce Managed Service provider, we bring years of extensive knowledge and experience. We always stay updated with the latest Salesforce features and best practices, ensuring your organisation leverages the full potential of Salesforce.
3. Scalability
As your business grows, your Salesforce needs will evolve. Our Managed Services provide the scalability to adjust resources and services according to your changing requirements, ensuring continuous support and optimisation.
4. Proactive Maintenance
With Salesforce Managed Services, you benefit from proactive monitoring and maintenance. This approach helps in identifying and resolving issues before they impact your operations, ensuring minimal downtime and disruptions.
5. Enhanced Security
We always implement robust security measures to protect your data. They ensure compliance with industry standards and provide regular security audits to safeguard your Salesforce environment.
Reasons to Consider Outsourcing Salesforce Management?
Salesforce Managed Services allows you to focus on the important core organisational activities. By outsourcing Salesforce management, your team can focus on the core activities without getting bogged down by the technicalities of CRM management. This leads to increased productivity and efficiency.
Salesforce Manages Services also recognise the need for tailored solutions. Every organisation is unique, and so are the CRM needs. Using Managed Services offer customised solutions tailored to your specific requirements, helping you get the most out of your Salesforce investment.
Continuous Improvement is imperative to Salesforce optimisation and Manged Services warrants ongoing support and regular updates. Aspire CRM help your organisation continuously improve and adapt to new Salesforce features and functionalities, ensuring you stay ahead of the competition.
Improving the chances of better ROI is always a major advantage of using Managed Services. Investing in Salesforce Managed Services can significantly enhance your return on investment by ensuring your Salesforce platform is optimised, well-maintained, and aligned with your business goals.
Aspire CRM Salesforce Managed Service Packages
The Aspire CRM team has been at the forefront of software implementation and business intelligence for several years. As an official Salesforce partner, our certified and experienced professionals have enabled numerous success stories. To provide our clients with a seamless experience, we are proud of our communication and efficient resolution of issues, with a Salesforce customer satisfaction rating of 4.9/5.
What Is Included in Our Salesforce Managed Service packages?
Salesforce Consulting: Aspire CRM will become your main source of strategic insights into the platform, formulating a roadmap for smooth product deployment and optimising your organisation processes.
Salesforce Development: We create custom Salesforce solutions tailored to your organisation needs, such as automated lead tracking, data visualisation tools, or integrated customer support systems.
Salesforce Automation: The team will set up process automation to eliminate human-related efficiency issues, streamline approval processes, and reduce the risk of errors.
Salesforce Integration: We also offer opportunities when necessary to connect Salesforce with other third-party software to synchronise data across all points, providing full insights for informed decision-making.
Salesforce Administration: Aspire CRM will perform maintenance work to maintain data hygiene, security, end-user support, and user management.
If a Salesforce Managed Service package is the right option for your organisation, get in touch with Aspire CRM today.
