Aspire CRM is pleased to announce its participation in the upcoming Agentforce World Tour London 2025, which will take place on 11th June 2025 at ExCeL London. This highly anticipated event is one of the most significant events in the Salesforce calendar and promises to bring together leading professionals, partners, and innovators from across the Salesforce ecosystem.
This year’s event has been reimagined as the Agentforce World Tour 2025, highlighting Salesforce’s renewed focus on the future of artificial intelligence (AI), automation, and digital engagement. With the arrival of Agentforce, Salesforce is signalling a bold new direction for the CRM space.
A Glimpse into the Future of Customer Engagement
The Agentforce World Tour 2025 will provide attendees with a first-hand look at the most advanced developments within the Salesforce platform. With a strong emphasis on AI and the evolving capabilities of Salesforce’s Data Cloud, the event is expected to reveal how organisations can unlock greater productivity, faster decision-making, and deeper insights by harnessing the full potential of the Salesforce ecosystem. More than 160 sessions, demonstrations, and expert-led discussions are scheduled throughout the day, covering everything from AI adoption strategies to automation of service processes and the evolution of sales tools.
As the event transitions into the Agentforce World Tour 2025, the theme centres on “AI agents” and how they are reshaping the CRM experience. These AI-powered tools are designed to operate as intelligent assistants—capable of learning, adapting, and streamlining critical business operations such as lead management, customer service, and personalised marketing journeys.
What to Expect from Agentforce
One of the most exciting elements of the Agentforce World Tour 2025 is the unveiling of Agentforce as a central capability within Salesforce. Agentforce represents the next evolution of Einstein AI—transforming passive insights into proactive, autonomous workflows.
For implementation partners like Aspire CRM, this development brings new opportunities to help clients improve efficiency and responsiveness. With Agentforce, organisations will be able to deploy AI agents that support human teams by managing routine tasks, offering real-time suggestions, and anticipating customer needs before they arise.
The Aspire CRM team is especially interested in how these capabilities will be adapted across various industries, including financial services, healthcare, and technology. By attending live sessions and expert panels, we hope to gain a deeper understanding of how Agentforce can be customised to suit complex, regulated, or fast-paced environments.
Keynote Sessions and Thought Leadership
In addition to hands-on learning and technical demonstrations, the Salesforce World Tour London 2025 will feature keynote speakers who bring unique perspectives to the future of technology, business, and human connection. Among them is Louis Theroux, the acclaimed journalist and documentary filmmaker, who will deliver a keynote entitled “Human Connection, Authenticity, and Weird Relationships in an AI-Powered World.”
This session is expected to spark conversations about the ethical and emotional dimensions of AI in the workplace—a subject that aligns closely with Aspire CRM’s human-first approach to digital transformation.
Aspire CRM believes that true innovation is not just about the power of technology, but how that technology is implemented with empathy, responsibility, and a commitment to enhancing the human experience. The keynote sessions will offer valuable insight into this balance, further informing how we advise our clients on AI adoption.
The Value of Participation
Events such as the Agentforce World Tour 2025 offer significant benefits beyond product announcements. They provide an opportunity to build relationships with Salesforce’s internal teams, industry peers, and fellow consulting partners. For Aspire CRM, it is a time to listen, learn, and collaborate—ensuring our team remains at the forefront of industry developments.
We view this event as a strategic investment in our future. By attending the Salesforce World Tour 2025, we will return with new ideas and solutions that can help our clients:
- Automate service experiences without sacrificing personalisation
- Use predictive intelligence to boost sales performance
- Align data sources to create unified customer profiles in real-time
- Deliver personalised, relevant communications at scale
These insights are particularly important for organisations looking to become more agile in 2025 and beyond.
Looking Ahead
As we prepare to attend the Agentforce World Tour 2025, we are focused on exploring how AI can be used not just to improve efficiency, but to elevate the entire customer journey.
Whether you are a long-standing Salesforce user or just beginning your digital journey, the insights shared at the Salesforce World Tour London 2025 will provide a valuable blueprint for the future of customer relationship management.
About Aspire CRM
Aspire CRM is a trusted Salesforce implementation and advisory partner. We specialise in helping organisations unlock the full value of the Salesforce platform through strategic design, smart automation, and human-centred innovation. From enterprise transformations to focused departmental solutions, we empower organisations to scale with clarity and confidence.
To learn more or to schedule a face to face conversation, please contact our team below.
