Salesforce Customer Success Stories

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Aspire CRM’s Salesforce Customer Success Stories hub showcase the exceptional results achieved through our tailored Salesforce implementations.

Within these narratives, you’ll find compelling accounts of organisations that have harnessed the full potential of Salesforce to revolutionise their operations, foster enduring customer relationships, and elevate their overall performance.

These success stories serve as living proof of our commitment to driving growth and efficiency for our clients. Whether you’re a seasoned Salesforce user or just beginning your journey, these examples offer valuable insights and inspiration. Discover how our expertise can propel your organisation towards unprecedented heights of achievement.

Public Sector

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Folkestone & Hythe Council

Folkestone and Hythe Council is a local government body that serves the district of Folkestone and Hythe in Kent, England. As a local council, it is responsible for providing a wide range of services to the community, including planning and development, waste management, housing, leisure and recreation, environmental health, and community services.

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National Disability Authority

The National Disability Authority (NDA) is an independent statutory body in Ireland that is responsible for promoting and supporting the rights and inclusion of people with disabilities. Established by the Irish Government, the NDA works to ensure that people with disabilities can fully participate in society, access their rights, and have equal opportunities in all aspects of life, including education, employment, healthcare, transportation, and more.

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Cormac

Formed in 2012 as a highways, engineering and construction specialist, Cormac is an arm’s length management organisation (almo), part of the Corsey Group of companies that is wholly-owned by Cornwall Council. they deliver these services to Cornwall Council, other public bodies, and a portfolio of private clients including major civil engineering contractors and consulting engineers.

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Cantium Business Solutions

Cantium is a leading ICT partner offering customised IT solutions to the UK public sector and its supply chain. They redefine outsourcing by early engagement, precise requirements, and expert insights. As a LATCo owned by Kent County Council, they prioritise generating profit for community support. 

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Montrose Port

Montrose Port Authority offers a unique blend of small-port agility with the comprehensive capabilities of larger facilities, providing round-the-clock access to their dedicated team at competitive rates. With 1,000 meters of quayside, water berths, extensive storage, warehousing, and office space, they accommodate diverse maritime needs. 

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Durham County Council

Durham County Council is a prominent local government authority dedicated to serving its community with effective and efficient services. With a commitment to continuous improvement, the Council sought to enhance its case management process to better serve its constituents.

High Tech

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Ideagen

Ideagen, a fast-growing technology company specialising in innovative software solutions, was facing challenges in managing their sales processes efficiently and providing a seamless experience to its customers. They recognised the need for a robust Customer Relationship Management (CRM) system to streamline their sales operations and enhance customer engagement. With the goal of achieving sales excellence, Ideagen embarked on a transformative journey by implementing Salesforce as their primary CRM platform.

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Axess Systems

Axess Systems is an award-winning IT company specialising in virtualisation and Digital Infrastructure services. With its headquarters in the Midlands and a regional office in Southampton, Axess Systems serves IT leaders across the UK. They cater to a wide array of sectors, including aerospace, automotive, construction, charity, transportation, professional services, retail, finance, engineering, housing associations, emergency services, education, and local government.

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4Secure

For over two decades, 4Secure has specialised in cyber security consultancy, protecting critical infrastructure by securely bridging air-gapped networks. Their innovative cross-domain solutions enable safe data transfer between Operational Technology (OT) and Information Technology (IT) environments. 4Secure offers tailored services, either managing cyber security efforts or collaborating with existing teams, to meet specific client needs and enhance organisational efficiency amidst a dynamic cyber threat landscape.

Finance

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Gohenry

Gohenry is an existing Salesforce user but was not getting the required value due to a lack of in-house engagement. Due to the lack of expertise and engagement, the potential to maximise their investment and help increase customer satisfaction and retention was suffering.

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QuidMarket

QuidMarket is a fast-growing and successful Financial Services Company that uses Salesforce heavily within its business. Due to sustained growth, their current Salesforce implementation was not efficient enough to support the fast-paced nature of the business and did not provide a single view of the customer to the team.

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Dorsia Finance

Dorsia Finance, a dynamic and forward-thinking financial services company, recognised the need to enhance their sales and customer relationship management processes. Their current business solution was falling short of meeting their evolving business requirements and the adoption was poor. To elevate their operations and gain a more robust and scalable platform, Dorsia Finance sought a better solution.  

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Offshore Shipbrokers

Offshore Shipbrokers are a leading vessel brokerage business that can support clients with their sometimes unique needs for shipping. The team at Offshore Shipbrokers were reliant on dated technology including spreadsheets to manage the brokering process, including being able to track vessels and jobs for clients.

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Liverpool Victoria

LV Insurance is a leading insurance company committed to providing reliable and customer-centric insurance solutions. With a strong presence in the insurance industry, LV Insurance aims to deliver exceptional customer experiences and build lasting relationships with its policyholders. 

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Whiskey & Wealth Club

Whiskey & Wealth Club was founded on a simple yet innovative idea – to share the joy and potential rewards of wholesale cask Irish whiskey or Scotch whisky ownership with clients worldwide. With decades of experience in the beverage and business sectors, the founders established Whiskey & Wealth Club as one of the pioneers in offering private clients the unique opportunity to purchase cask whiskey. 

Retail

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Cosy Direct

Cosy started as a husband and wife team in a small loft office overlooking Derby Cathedral. Today, they have grown into a global business, connecting with minds in 25 countries. With a strong team of 100 people, Cosy is rapidly expanding, promoting a natural, engaged, and active childhood by supplying sustainable nursery and educational equipment worldwide.

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Healthy Stuff

Healthy Stuff was formed back in 2008 and incorporated in the UK on 3rd September 2013. Healthy Stuff is a group of businesses and brands focused on health and well-being offering a range of products and services online, through third-party retailers and partners.

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Automotive Addiction

As dedicated car fanatics, who have transferred this wealth of knowledge and skills from the elite car detailing sector into performance car sales near Telford, Automotive addiction understand the value of buying a flawless vehicle from a company you can trust, understands your needs and inspires confidence at every stage of the purchasing process.

Professional Services

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Data Center Portal

Datacenterportal.com approached us regarding the development of their platform which is powered by Salesforce. DCP uses Salesforce not only the database to powerful sources of data but also to provide intuitive functionality to help users gain access to these data sources through powerful tools like report builder and comparisons, all built on Salesforce.

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Datalec

DPI (Datalec Precision Installations) was really a case of a back-to-basics for these guys. While being a successful and fast-growing business within the data center market the concept of CRM was new to them but one they knew they had to adopt along with the appropriate tools to quickly and efficiently manage customers and sales pipeline. The brief was to keep things simple and also automated for the team as they work across multiple roles in the business. 

Engineering

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Perkins Engines

Perkins serves the agricultural, construction, industrial, power generation, rental, material handling and marine sectors, providing engines, parts, and service support through a worldwide network of distributors and dealers. Perkins Engines Company Limited is a subsidiary of Caterpillar Inc. and has facilities and offices in Brazil, China, India, Japan, Singapore, United Kingdom and the United States.

Speak to one of our experts

If you have any enquiries regarding our range of services or are prepared to embark on a digital transformation journey for your business, don’t hesitate to get in touch with the dedicated team at AspireCRM. Our expertise transcends industries, encompassing diverse business functions and organisations of various sizes. As one of the most established and trusted partners of Salesforce, we pride ourselves on our flexibility in delivering tailored solutions that perfectly align with the unique needs and preferences of our valued customers.