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Datalec

Datalec Precision Installations (DPI) started in 2012 and has grown into a dynamic business that specialises in delivering high-quality and cost-effective design, supply, installation, commissioning capabilities, and managed services to the demanding data center sector. With a successful track record and fast growth, DPI recognised the need to adopt a CRM solution to manage customers and sales pipeline efficiently.
The Challenge

Despite being a successful and fast-growing business in the data center market, DPI was new to the concept of CRM and needed to get back to basics. They recognised the importance of adopting a CRM solution and appropriate tools to streamline customer management and sales processes. The challenge was to find a solution that was simple, automated, and flexible enough to accommodate their multiple roles within the business. 

The Solution

To meet DPI’s requirements and provide a simple yet powerful CRM solution, Aspire CRM recommended Salesforce Sales Cloud Pro. The key solutions applied were: 

  • Implementation of Salesforce Sales Cloud Pro for efficient customer management. 
  • Core CRM functionalities of Accounts, Contacts, and Opportunities for better sales pipeline management. 
  • Implementation of Salesforce Mobile for on-the-go data entry and improved sales team productivity. 
The Results

The collaboration between Datalec Precision Installations (DPI) and Aspire CRM resulted in significant results and positive impacts on their business: 

  • Efficient Sales Process: The adoption of Salesforce Sales Cloud Pro streamlined DPI’s sales process, enabling them to manage customer data, opportunities, and forecasting more efficiently. 
  • Improved Mobility: The implementation of Salesforce Mobile allowed the busy Sales team to enter data while on the go, reducing administrative time and improving productivity. 
  • Value-Added Solution: Going from spreadsheets to Salesforce Sales Cloud Pro in just two weeks provided DPI with a rapid and effective CRM solution, adding value to their business. 

Solutions applied

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Customer Success story

The partnership between Datalec Precision Installations (DPI) and Aspire CRM, along with the successful implementation of Salesforce Sales Cloud Pro, transformed DPI’s customer management and sales processes. By adopting a simple yet powerful CRM solution, DPI achieved improved efficiency, productivity, and mobility within their data center business. Aspire CRM’s expertise in Salesforce technology played a crucial role in DPI’s journey to success, showcasing the power of cutting-edge CRM solutions in driving business growth and improving customer management in the dynamic data center sector. 

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“The software is intuitive, easy to use, and has a great reporting system that helps us keep track of our progress. It’s been instrumental in helping us grow our business and I couldn’t recommend it more!”

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Speak to one of our experts

If you have any enquiries regarding our range of services or are prepared to embark on a digital transformation journey for your business, don’t hesitate to get in touch with the dedicated team at AspireCRM. Our expertise transcends industries, encompassing diverse business functions and organisations of various sizes. As one of the most established and trusted partners of Salesforce, we pride ourselves on our flexibility in delivering tailored solutions that perfectly align with the unique needs and preferences of our valued customers.