Agentforce Blogs

AI in Banking and Finance with Salesforce Agentforce

by Ben Schofield | Feb 7, 2025 | Agentforce, Salesforce Products, Technology

Artificial intelligence (AI) has evolved from being just a buzzword to a critical driver of efficiency and innovation in the financial sector. The integration of AI in banking and finance is revolutionising how financial institutions operate—enhancing decision-making,...

AI Opportunities Action Plan with Salesforce Agentforce

by Ben Schofield | Jan 14, 2025 | Agentforce, Salesforce Products, Technology

The UK government has announced the AI Opportunities Action Plan, a transformative initiative designed to leverage artificial intelligence (AI) for economic growth and improved public service delivery. This bold strategy, supported by £14 billion in private...

What is Salesforce AgentForce?

by Ben Schofield | Oct 24, 2024 | Agentforce, Salesforce Products, Technology

AgentForce is a new Salesforce product that empowers organisations to enable their own automated AI customer support systems. These AI-powered 'Agents' can interact with customers through various service channels—such as support chatbots, phone calls and other digital...

Next Entries »

Salesforce CRM for Financial Advisors

As a Financial Advisor, you will know all about the evolving regulations, rising client expectations and digital disruption. To help navigate these challenges, one platform is steadily becoming a go-to choice for forward-thinking firms: Salesforce CRM for financial...

MuleSoft Accelerator for Healthcare

Healthcare providers are looking for modern solutions to modernise how they manage patient data, meet complex regulations and improve care quality — all while reducing costs. One of the biggest challenges is connecting the many different IT systems that hospitals and...

CRM and Sales Automation with Salesforce

For many growing businesses, managing leads, tracking customer interactions and closing deals efficiently can quickly become overwhelming. That’s why all businesses need a powerful CRM and sales automation platform. These powerful tools simplify sales processes,...