Agentforce Blogs

What is Salesforce AgentForce?

by Ben Schofield | Oct 24, 2024 | Agentforce, Salesforce Products, Technology

AgentForce is a new Salesforce product that empowers organisations to enable their own automated AI customer support systems. These AI-powered 'Agents' can interact with customers through various service channels—such as support chatbots, phone calls and other digital...

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Salesforce for Fintech

When a fintech business is looking for a CRM, finding a cutting-edge system that addresses specific challenges, enhances compliance, and boosts user experience should be a top priority. Salesforce for fintech is a leading solution that meets these needs, offering a...

AgentExchange: Salesforce Launches New AI Marketplace

Salesforce has just released a marketplace and collaborative community designed to democratise and simplify access to sophisticated AI solutions. Named AgentExchange, this platform connects developers who create innovative AI tools with users who benefit from these...

AI Examples in Healthcare: Salesforce Agentforce

It's 2025 and healthcare organisations should be looking at ways to provide the most timely, efficient and accessible care. This is something that Salesforce fully understood and with this, they created Agentforce. Agentforce has the functionality to enhance the...