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Salesforce Products Blogs

The Basics of MuleSoft

The Basics of MuleSoft

  More and more organisations are now wanting to move to cloud-based systems, managing different sources of data to optimise processes and achieve goals. An initial step of moving to a cloud-based system is to integrate previous systems and data into one central...

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Salesforce Einstein Copilot

Salesforce Einstein Copilot

  Salesforce has just revealed that Einstein Copilot is now available. This innovative AI promises to redefine the way businesses engage with their Salesforce platforms, utilising conversational AI and reliable company data to boost efficiency and provide...

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Transforming Public Sector Services in the UK with Salesforce Spring Release 2024

Transforming Public Sector Services in the UK with Salesforce Spring Release 2024

The Salesforce Spring Release 2024 is bringing significant advancements to the UK’s public sector, revolutionizing how various government and public service organisations operate. Tailored to enhance citizen engagement, service delivery, and internal processes, these updates are designed to make interactions with public services more seamless and effective for everyone.

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Salesforce Spring Release 2024 for Tech Industries

Salesforce Spring Release 2024 for Tech Industries

In the high-tech industry, staying ahead means not just adapting to change but embracing it with confidence. The Salesforce Spring Release 2024 redefines the capabilities of the Salesforce platform for businesses in the tech sector. Account-based forecasting, a cornerstone of this update, brings a nuanced approach to revenue predictions, providing insights without the complexity.

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AI Examples in Healthcare: Salesforce Agentforce

It's 2025 and healthcare organisations should be looking at ways to provide the most timely, efficient and accessible care. This is something that Salesforce fully understood and with this, they created Agentforce. Agentforce has the functionality to enhance the...

AI in Government Examples: Salesforce Agentforce

Local governments must provide efficient, accessible, and transparent public services to diverse communities. However, managing various administrative tasks and responding to public enquiries can be overwhelming. Agentforce offers a solution by automating service...

High Tech Artificial Intelligence Features Examples

You’ve heard all about Salesforce Agentforce—but how does it actually work in real-world scenarios? The high-tech industry operates in a fast-paced, highly competitive environment where efficiency, customer satisfaction and seamless operations are paramount. To meet...