AgentForce is a new Salesforce product that empowers organisations to enable their own automated AI customer support systems. These AI-powered 'Agents' can interact with customers through various service channels—such as support chatbots, phone calls and other digital...

Salesforce Service Cloud is a platform that helps organisations manage service requests. Whether you are contacted via email, phone, social media or even text, Salesforce Service Cloud Features help you keep track of these conversations. The platform includes...

At AspireCRM, equality is more than a value—it’s a practice embedded in our company culture and the solutions we deliver. In partnership with Salesforce, we leverage their platform’s inclusive tools to champion diversity, fairness, and equal opportunity for all. Our...