4Secure
For over two decades, 4Secure has specialised in cyber security consultancy, protecting critical infrastructure by securely bridging air-gapped networks. Their innovative cross-domain solutions enable safe data transfer between Operational Technology (OT) and Information Technology (IT) environments. 4Secure offers tailored services, either managing cyber security efforts or collaborating with existing teams, to meet specific client needs and enhance organisational efficiency amidst a dynamic cyber threat landscape.
The Challenge
4Secure faced significant difficulties in accurately forecasting their sales. They lacked the in-house capabilities, skills, and capacity necessary to develop a reliable forecasting process. Despite previous attempts to address this issue independently, they were unable to find an effective solution. The company needed a precise and actionable way to predict their sales revenue and break down these forecasts into more detailed segments. This necessity led them to seek external expertise.
The Solution
Aspire CRM stepped in to address 4Secure’s challenges. Our team conducted a thorough assessment of 4Secure’s existing setup and closely collaborated with their team to understand their specific forecasting needs. Key steps included:
- Requirement Analysis: We asked detailed questions to pinpoint what Four Secure needed to forecast, the methods they preferred, and the timelines they were working with.
- Custom Forecasting Tool: We designed and implemented a bespoke forecasting tool tailored to 4Secure’s requirements. This tool enabled forecasting by overall revenue and by revenue generated from specific products.
- Detailed Reporting: We developed a range of detailed reports, allowing for both high-level and granular insights. These reports could break down revenue forecasts by product and by geographic territory.
- Dashboards and Visualisation: We created multiple dashboards to visualise data in various formats. These tools were designed to be user-friendly, enabling different stakeholders to easily consume and understand the information.
- Self-Sufficiency Training: We ensured that 4Secure’s team could independently generate their own reports moving forward, fostering long-term self-sufficiency.
The Results
The implementation of Aspire CRM’s sales cloud solution yielded substantial benefits for 4Secure:
- Accurate Revenue Forecasting: 4Secure can now reliably forecast their overall business revenue.
- Product-Level Forecasting: The company can break down revenue forecasts by individual product lines, gaining insights into which products contribute most to their income.
- Geographic Insights: They can analyse revenue by territory, identifying which regions are the most lucrative.
- Enhanced Decision-Making: The comprehensive reports and dashboards have enabled better decision-making, as stakeholders can visualize and interpret data in multiple formats.
- Self-Sufficiency: 4Secure’s team is now equipped to create and manage their own reports, ensuring ongoing adaptability and growth.
Solutions applied
Customer Success story
Aspire CRM transformed 4Secure’s sales forecasting capabilities by conducting a thorough assessment and implementing a bespoke forecasting tool. They provided detailed reports and user-friendly dashboards, allowing 4Secure to accurately forecast revenue by product and territory. Aspire CRM’s training ensured 4Secure’s team could independently manage reports, leading to better decision-making and long-term self-sufficiency. This tailored solution enabled 4Secure to overcome their forecasting challenges and gain deeper insights into their revenue streams.
“Before working with Aspire CRM, we struggled with accurate sales forecasting at 4Secure. Aspire CRM assessed our needs and implemented a custom forecasting tool, detailed reports, and user-friendly dashboards. Their training ensured our team could manage reports independently. Now, we can accurately forecast revenue by product and territory, greatly enhancing our decision-making. Aspire CRM’s expertise has been invaluable, and we highly recommend their services.”
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Increase in citizen engagement rates
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Decrease in Support Costs
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Increase in Case Resolution Speed
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Increase in Employee Productivity
Speak to one of our experts
If you have any enquiries regarding our range of services or are prepared to embark on a digital transformation journey for your business, don’t hesitate to get in touch with the dedicated team at Aspire CRM. Our expertise transcends industries, encompassing diverse business functions and organisations of various sizes. As one of the most established and trusted partners of Salesforce, we pride ourselves on our flexibility in delivering tailored solutions that perfectly align with the unique needs and preferences of our valued customers.