Global Inkjet Systems (GIS) is a world leader in developing software, drive electronics, and ink system components for industrial inkjet printing applications. Based in Cambridge, UK, and part of the Nano Dimension group, GIS supports OEMs and system integrators worldwide across industries including packaging, textiles, 3D printing, and precision manufacturing. The company’s technology and expertise drive innovation in industrial inkjet systems, helping manufacturers deliver high-quality, efficient, and scalable printing solutions.
The Challenge
Following an internal transition, GIS’s Salesforce administration and development team moved on, leaving the company without dedicated technical support for their existing Sales Cloud environment. Without active management, key functions such as data governance, opportunity tracking, and reporting began to degrade, impacting visibility and user adoption. GIS needed a trusted Salesforce partner to stabilise their system and restore performance.
▹ GIS is a leading provider of industrial inkjet software and components with a global client base.
▹ After the Salesforce team’s departure, the company lacked ongoing system management and optimisation.
▹ This resulted in data inconsistencies, limited reporting accuracy, and reduced visibility across the sales pipeline.
The Solution
Aspire CRM partnered with GIS to provide ongoing Salesforce Sales Cloud support and optimisation. The Aspire team carried out a comprehensive system audit, corrected configuration issues, and implemented Salesforce best practices to enhance functionality and data accuracy. Aspire also introduced continuous support and user enablement, ensuring the platform evolved in line with business growth and user needs.
▹ Aspire CRM provided managed Salesforce support to maintain and optimise GIS’s Sales Cloud.
▹ A full system health check identified and resolved configuration and data challenges.
▹ Enhanced dashboards and workflow automation improved usability and reporting accuracy.
The Results
With Aspire CRM’s dedicated support, GIS regained confidence in their Salesforce platform and saw immediate improvements in efficiency, visibility, and user engagement. The sales team now benefits from reliable data, more accurate reporting, and smoother day-to-day operations, enabling better forecasting and stronger collaboration across the organisation.
Through Aspire’s ongoing partnership, GIS has built a sustainable foundation for digital growth. Their Salesforce system now operates at peak performance, empowering teams with the insights and tools needed to deliver exceptional customer experiences and support continued business expansion.
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Increase in sales process efficiency
Improvement in reporting accuracy
Reduction in administrative time
WHAT our CUSTOMERS ARE SAYING
Customer Testimonials
“Aspire CRM have been instrumental in restoring and enhancing our Salesforce environment. Their expertise and responsiveness have given our teams confidence in the system again, allowing us to focus on growth and client success rather than day-to-day system issues.”
“Aspire CRM have been instrumental in restoring and enhancing our Salesforce environment. Their expertise and responsiveness have given our teams confidence in the system again, allowing us to focus on growth and client success rather than day-to-day system issues.”
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